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Reading the entries here I probably should have made more claims, but I didn't. Nonetheless, I decided not to renew figuring that a savings account is a better plan that will actually pay me in the long run. I was very pleased to see your review of home warranty companies and the way they operate. When a hot water recirculating pump burned out in my home, my own horrendous experience with one of the biggest home warranty companies was quite a learning experience. Here is what I learned:1. Service companies that work with these warranty companies may be inclined to find reasons that your problem is not covered. In my case, they blamed faulty original installation of the pump. I needed to confirm with the pump’s manufacturer and the county building inspector who inspected and approved the home – that it was correctly installed. 2. After months of back and forth communication with the warranty company, I filed a lawsuit in small claims court – which is very easy to do. I never even had to go to court.

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If it was out of sight for guests, it was not cared for. Given that, I was able to get a good deal on the house by accepting a reduced price instead of repairs, then buying a home warranty to cover me when appliances did fail. Also, be prepared. Contractors will blame Home Warranty, and Home Warranty will blame Contractors. You have to work both sides to squeeze value out. At first glance one would thing a home warranty is the way to go. But what is the recourse for a young women who purchased a plan and every time the furnace or air conditioner breaks a tech comes out to 'replace' a part. Even though they have stated it is an old unit and needs replaced. However, the warranty company keeps sending a tech to replace each part. At this rate I will have paid for new unit because the visit fee is $75. 00.